Shipping & Delivery
This section provides practical information about production, packaging, international shipping, delivery timelines, and custom format requests for limited edition fine art prints ordered through tcacenco.art.
All artworks are prepared with collectors, private interiors, and professional interior projects in mind. Orders are handled individually, with attention to production quality, protective packaging, and reliable international delivery across Europe, the United States, and other destinations worldwide.
Made to Order
All prints are produced to order. This allows each artwork to be prepared with care according to the selected format, paper, and final production requirements.
Because prints are not mass-stocked, every order goes through a controlled workflow before dispatch. This includes print preparation, quality review, and packaging appropriate for the format.
Production Time
Standard production time is usually 5–10 business days. This may vary depending on the artwork, print size, paper selection, and current production schedule.
Larger formats, custom sizes, and project-based orders may require additional preparation time. If a request falls outside the standard workflow, the production estimate will be confirmed individually.
Worldwide Shipping
Worldwide shipping is available. Orders are shipped internationally, including across Europe and to the United States.
Delivery times depend on destination, carrier performance, customs processing, and local courier handling. As a general reference, international orders usually arrive within several business days to a few weeks after production is completed.
For clients in the USA and Europe, delivery is handled as an international fine art shipment, with packaging and dispatch adapted to long-distance transport.
Packaging
All prints are packaged carefully to reduce handling risk during transit. Packaging methods may vary depending on the size, paper type, and format of the order.
Smaller and medium-sized works may be shipped flat or rolled, depending on what is most appropriate for safe transport. Larger works are usually shipped rolled in protective packaging designed for international delivery.
Every order is prepared with the goal of protecting the print surface, edges, and paper integrity throughout the journey.
Custom Sizes & Print Formats
Many artworks can be adapted to custom sizes and print formats upon request. This is especially relevant for collectors, interior designers, hospitality projects, and spaces with specific wall dimensions.
If you are selecting a work for a residential interior, boutique hotel, office, or other project, a custom format can often be discussed before production begins.
Shipping Costs
Shipping costs vary depending on destination, print size, packaging method, and the overall requirements of the order.
If pricing is not shown directly on the product page, shipping details and final delivery conditions can be confirmed individually before completion of the order.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, or local handling fees depending on the destination country. These charges are generally the responsibility of the buyer unless stated otherwise in advance.
Please note that customs procedures can occasionally extend delivery times beyond the standard estimate.
Delivery Delays
While every effort is made to ensure timely dispatch and secure delivery, delays caused by customs, couriers, weather conditions, or other external logistics factors may occasionally occur. Once an order has been shipped, transit timing is influenced by the carrier and destination country.
Damaged Parcels
If an order arrives visibly damaged, please document the parcel immediately and get in touch as soon as possible. Clear photographs of the outer packaging and the print itself will help assess the situation and determine the appropriate next step.
For Interior Projects
For interior designers, hospitality spaces, and curated multi-work selections, delivery coordination can be discussed individually. This may include custom sizing, format planning, and shipping arrangements adapted to the project.
Questions About Shipping
If you have questions about delivery times, international shipping, custom sizes, or project-specific orders, please use the Contact page.
Additional information about papers, print quality, and edition standards can also be found on the Limited Editions page.
FAQ
Do you ship internationally?
Yes. Worldwide shipping is available, including delivery across Europe and to the United States.
How long does production take?
Standard production time is usually 5–10 business days. Larger formats or custom requests may take longer.
How long does delivery take?
Delivery time depends on the destination country, customs, and courier handling. International delivery usually takes several business days to a few weeks after production is completed.
Can I request a custom size?
Yes. Many artworks can be adapted to custom sizes and print formats upon request.
Do you ship to the USA?
Yes. Orders can be shipped to the United States as international fine art deliveries.
Do you ship across Europe?
Yes. Orders are shipped across Europe as well as to other international destinations.
Are shipping costs included in the artwork price?
Shipping costs may vary depending on size, format, packaging, and destination. Final delivery costs can be confirmed individually if they are not shown directly on the product page.
What happens if customs delays the parcel?
Customs procedures are outside direct control and may occasionally extend delivery times. This is a normal part of some international shipments.
What should I do if my parcel arrives damaged?
Please photograph the packaging and the print immediately and contact us as soon as possible so the situation can be reviewed properly.
Can I request delivery details for an interior project or multi-work order?
Yes. Project-based delivery coordination can be discussed individually through the Contact page.